In the Netherlands, like in many other developed countries, the care sector is facing challenges in a dynamic environment. Regulation is increasing, patients are becoming more critical, budget responsibility will be transferred from country- to municipality level in association with cuts in funding, …

Little consensus has emerged about how organizational performance should be defined and measured. Most studies have used traditional approaches to give their own perspective about organizational performance and effectiveness, but none have recently tried to encompass these different views into one unified …

Dit is het twintigste nummer in de reeks van BMS-rapporten. De BMS-rapporten willen een bijdrage leveren aan het sociaal-wetenschappelijke onderzoek naar beleid en management met betrekking tot sport en fysieke activiteit. Het rapport presenteert de resultaten van een evaluatieonderzoek naar het aanbod …

Tim Hortons is a Canadian quick service restaurant best known for its coffee and doughnuts. It opened its first coffee shop in 1964 in Hamilton, Ontario. From the start, Tim Hortons has focused on top quality products that are always fresh and delivering exceptional service. It has grown into the largest …

In this paper we present the concepts and implementation of a data space system for the management of data from heterogeneous sources in the criminal justice field. Our system exploits domain knowledge in the field of justice to streamline and to relate the content of different databases in the chain. …

Harbour porpoises (Phocoena phocoena) are the smallest cetaceans in the North Sea. They have recovered from being rare to nowadays being present throughout the year in numbers reaching to 80 000 in the Dutch sector or the North Sea. The only area where studies were conducted prior to the disappearance …

Sport, en bij uitbreiding bewegen, is in de afgelopen decennia opgeschoven van een maatschappelijk randverschijnsel naar het centrum van de samenleving: sport en bewegen zijn alledaags geworden. Deze ontwikkeling heeft voor heel wat veranderingen in het sport- en beweeglandschap gezorgd. Zo is er niet …

Due to the increasing competition non-profit sport organizations face from other sport providers (both for-profit and non-profit), they are encouraged to better satisfy their members’ expectations. New initiativesor innovations may need to be adopted by these organizations to attract and retain members. …

In this chapter, the governmental as well as nongovernmental organization of sports in Belgium will be discussed. However, in the framework of this book, it is not possible to present an in-depth analysis. Therefore, this contribution should be considered as a brief overview of the most relevant features …

The increasing commercialisation of the sports sector and changing consumer demands are some of the issues that create challenges for non-profit sports in contemporary society. It is important for managers and marketers of these organisations to innovate because innovation is a way to grow within a competitive …