Rapid progression in generative artificial intelligence technology facilitates faster and easier conversational agent design. However, deploying conversational agents is challenging and can easily have adverse effects. To this end, more conceptual clarity on how to design for, for example, trust, in …

Interpreting statistical graphs is a crucial component of the 21st-century skillset known as statistical literacy. Despite their importance for statistical literacy, research reports that systematic errors often occur in the interpretation. As no consolidated overview of these errors existed to date, …

This deaf-led work critically explores Deaf Tech, challenging conventional understandings of technologies ‘for’ deaf people as merely assistive and accessible, since these understandings are predominantly embedded in medical and audist ideologies. By employing participatory speculative workshops, deaf …

Understanding the behaviour of parallel circuits is challenging for many students. In this paper, we present a lesson designed to support students in learning about parallel circuits by constructing a qualitative representation. Qualitative representations are non-numerical models that focus on causal …

Ethical tools are frequently proposed as a means to promote the design and implementation of responsible Artificial Intelligence (AI). Yet many organizations designing and deploying AI make only limited use of ethical tools. This study explores the application of ethical tools for responsible AI in the …

Fluorescent Penetrant Inspection (FPI) is a widely used inspection technique in the aerospace industry. Because of the aging aerospace sector, and because of the safety-criticality of the inspection, aerospace companies aim to automate (parts of this) inspection process to support inspectors. This paper …

Megagames are large-scale collaborative games with elements of role-playing and board games. Players need to solve wicked problems together and explore multiple solutions. When applied to higher education, megagames create opportunities for learners to work in multidisciplinary teams solving ill-structured …

Routine maintenance of commercial aircraft requires reliable detection and repair of corrosion to ensure structural integrity. Post-repair inspections are commonly performed using manual ultrasonic point measurements of residual thickness, a process that is time-intensive and constrained by limitations …

There is a lack in researching chatbots in terms of organizational boundaries and on stakeholder perspective regarding the feelings of end users toward the interactions for corporate communications (Syvänen and Valentini in J. Commun. Manag. 24:339–362, 2020). Mainly, chatbots are being used to assist …

In this paper, we provide a concrete case study to better steer corporate reputation management in the light of recent proliferation of AI-generated product reviews. Firstly, we provide a systematic methodology for generating high quality AI-generated text reviews using pre-existing human written reviews …