The thesis is about how Lobelia Tours and Travel Agency is able to increase it CBT product offer. Here, the thesis student conducted several interviews with locals of Rwanda and CBT professionals in Germany. At the end, a solution is provided that combines several CBT activities in one place.  

The desire for new experiences that are truly authentic has become an important mainstream in the tourism industry. The main goal of this empirical case study was twofold: 1) To determine which concept of authenticity in tourism literature is most connected to Pine and Gilmore's theory on the search …

Several facts and developments in the economy and the spa industry lead to shifting customer demands. In combination with an insufficient understanding of the process of experiences and their effects on customers result in the need for a deeper insight into the individual customer experience in the spa …

The Development Assistance Committee (DAC) of the Organisation for Economic Co-operation and Development (OECD) accepted a proposal to include the World Tourism Organization (UNWTO) on the list of international organizations eligible to receive official development assistance (ODA). UNWTO’s inclusion …

Bachelor thesis  Approach of an online reputation strategy   Ying Yee Tang 

The Dominican Republic (DR) is home to a wide variety of ecosystems and environmental assets, from flourishing tropical rainforests to arid deserts, and from the highest mountain in the Caribbean to a lake that lies 42 meters below sea level. This has caused tourism development to be of national interest. …

This thesis aims to provide the sales department of TivoliVredenburg with innovative methods to develop valuable relationships with their customers. The research consisted out of a business research, where the conducted information is applied on the situation of the sales department of TivoliVredenburg. …

Dit onderzoek gaat over een schaatstheater dat georganiseerd is in 2016. Binnen deze voorstelling staat de Elfstedentocht als thema centraal. Om dit onderzoek te laten slagen is er gebruik gemaakt van een narratieve analyse (storytelling) waardoor er verbeterpunten naar voren zijn gekomen voor een eventuele …

“Hockey: stoer en sportief genoeg?” gaat erover of hockey bij de Harlinger mixed hockeyclub stoer en sportief genoeg is voor potentiële leden in de doelgroep kinderen van 6 tot 12 jaar. De doelstelling van dit onderzoek luidt als volgt: “Het formuleren van relevante en waardevolle content in een contentplan …

The thesis at hand was written for the client “Intercruises Shoreside and Port Services”, more specifically their office in Amsterdam, the Netherlands. Intercruises is a tour operator specialized in services for the ocean and river cruise industry. The company already established offices over the whole …