This thesis is written for Rical Cleaning products, a Dutch company that is specialized in selling cleaning products business to business. The purpose of this research is to obtain insight on the level of customer satisfaction, customer loyalty and the level of customer recommendations and how this can …

Deze scriptie beoogt een bijdrage te leveren aan de vraagstelling of - en hoe - de niet repressieve vrijwilliger een plaats kan krijgen binnen de Veiligheidsregio IJsselland. Om vorm te geven aan “Een eerste stap naar brand veilig leven door de inzet van Niet Repressieve Vrijwilligers” is het van belang …

Two key air pollutants that affect asthma are ozone and particle pollution. Studies show a direct relationship between the number of deaths and hospitalizations for asthma and increases of particulate matter in the air, including dust, soot, fly ash, diesel exhaust particles, smoke, and sulfate aerosols. …

In 2017 Volvo will deliver 100 self-driving cars as part of the Drive Me project. These cars will be able to drive autonomously on the ring road of Gothenburg, without requiring any driver supervision. To realize this vision, the cars need different algorithms to recognize, and be able to react to, different …

When consumers are dissatisfied with a consumption experience, they usually respond in one of the following ways: (1) stop using an organization’s products/services and take their business to a competitor, (2) file a complaint with the organization that is responsible for the dissatisfying consumption …

An estimated 17 million tonnes of tires are discarded annually. Re-use is achieved by retreading (9%), recycling (39%), energy recovery (37%) and landfill (5%). A preferred, but complex way of recycling is to make new tires from discarded tire rubber. Vulcanised car tire rubber has to be devulcanized …

Combining electric cars with utility services seems to be a natural fit and holds the promise to tackle various mobility as well as electricity challenges at the same time. So far no viable business model for vehicle-to-grid technology has emerged, raising the question which characteristics a vehicle-to-grid …

Abstract: To gather insight on how Health in All Policies (HiAP) is applied in practice, we carried out a case study on transport policies intended to stimulate a shift from car use to bicycling. We reviewed 3 years (2010, 2011, and 2012) of national budgets and policy documents in the Netherlands, followed …

This study aims to evaluate the effect in the energy network of a big shared of decarbonise vehicles (NGV and EV) based on car-use profiles of current conventional and electric vehicles in the city of Groningen. Charging profiles were developed within CBS dataset of mobility and transport, and the electric …

Abstract: INTRODUCTION A promising way to stimulate physical activity is to promote the choice for active modes of transport (walking and cycling). Over the past years, several interventions and policies have been implemented to stimulate this mode shift. However, information concerning the effectiveness …