Aan de hand van de ‘customer journey’ beschrijven we in dit rapport welke barrières mensen met een beperking ervaren voor, tijdens en na de reis en hoe de reisindustrie hierop kan inspelen. In dit rapport vatten we de belangrijkste bevindingen samen van vijf onderzoeksrapporten en ons literatuuronderzoek …

Dit project poogt een bijdrage te leveren aan het versterken van “de kennisketen van de gastvrijheidseconomie” middels de volgende projectdoelstellingen: • SWOT-analyse van huidige situatie, vanuit verschillende stakeholderperspectieven: kijkend vanuit de ontwikkelopgaves die men ziet, aan welke data …

De markt van groepsvakanties en groepsuitjes is sterk in beweging. Mensen gaan steeds meer in groepsverband op pad in wisselende samenstelling. Het aanbod kent steeds meer spelers naast de traditionele groepsaccommodaties. Ook op het gebied van marketing is de sector in beweging met een veelheid aan …

Today, we live in a world where every time we turn on our smartphones, we are inextricably tied by data, laws and flowing bytes to different countries. A world in which personal expressions are framed and mediated by digital platforms, and where new kinds of currencies, financial exchange and even labor …

A decade ago many gushed at the possibilities of 3D printers and other DIY tech. Today makers are increasingly shaking off their initial blind enthusiasm to numerically control everything, rediscovering an interest in sociocultural histories and futures and waking up to the environmental and economic …

Moving away from the strong body of critique of pervasive ‘bad data’ practices by both governments and private actors in the globalized digital economy, this book aims to paint an alternative, more optimistic but still pragmatic picture of the datafied future. The authors examine and propose ‘good data’ …

Some people are better at looking at things from a wider perspective than others – they can think outside the box. Individuals, companies and organizations strive for continuity to provide basic safety. Innovation is crucial to survive in the modern world. Sometimes we need to be quick and exploit new …

Research and publishing have always been closely related but are currently undergoing changes. Informed by technological and cultural developments, their practices and definitions are being debated. For new forms of interdisciplinary and artistic research, there is a corresponding need for new forms …

This paper presents an analytical and intervention model that introduces new vocabulary to explore, describe and build collective futures through shared understanding of complexities facing local and regional developments. This new vocabulary builds on evolutionary and complexity approaches applied to …

Deciding what kind of smart cities do we, as a society, want is not only a political question but also a matter of envisioning possible futures. The speculative narratives that designers produce to support their imagination are called "Design Fictions." We share SUBMERGED, a cross-platform project that …