Two modern trends in insurance are data-intensive underwriting and behavior-based insurance. Data-intensive underwriting means that insurers analyze more data for estimating the claim cost of a consumer and for determining the premium based on that estimation. Insurers also offer behavior-based insurance. …

This study investigated the implementation of mHealth apps in an early stage of the implementation process. Key stakeholders were involved, who attributed to the possibilities and limitations of the implementation. It is crucial to have a clear vision from an organizational perspective and specific prerequisites …

Abstract Healthcare organizations operate within a network of governments, insurers, inspection services and other healthcare organizations to provide clients with the best possible care. The parties involved must collaborate and are accountable to each other for the care provided. This has led to a …

The research in this thesis emphasized that good transitional care adopts a holistic perspective, and is person-centered and developmentally appropriate. To make this possible, several practical recommendations have been formulated, but actual implementation into clinical practice lags behind due to …

Background: Rising healthcare costs, an increasing general practitioner shortage and an aging population have made healthcare organization transformation a priority. To meet these challenges, traditional roles of non-medical members have been reconsidered. Within the domain of physiotherapy, there has …

Objective To explore predictors of district nursing care utilisation for community-living (older) people in the Netherlands using claims data. To cope with growing demands in district nursing care, knowledge about the current utilisation of district nursing care is important. Setting District nursing …

Abstract Background: Many countries in Europe have implemented managed competition and patient choice during the last decade. With the introduction of managed competition, health insurers also became an important stakeholder. They purchase services on behalf of their customers and are allowed to contract …

Noorderlingen zijn behoorlijk tevreden over de zorg en de zorgverzekeringen. Slechts 10% overweegt serieus om te veranderen van zorgverzekeraar. Prijs en dekking zijn hierbij belangrijke factoren.

Background: Generally, a significant portion of healthcare spending consists of out-of-pocket (OOP) expenses. Patients indicate that, in practice, there are often some OOP expenses, incurred when they receive medical care, which are unexpected for them and should have been taken into account when deciding …

Comparing the performance of mutual and commercial insurance companies in the Netherlands between 2008 and 2012, this paper gives insight into the relationship between performance and corporate governance. We specifically focused on ownership in relationship with diversification and scale within the …