Decarbonisation of urban logistics is a pressing issue. About one third of the freight-related CO2 emissions in the Netherlands relates to urban logistics, consisting of both vans and trucks. Although electrification is a feasible solution, delivery models that not only focus on reducing the carbon footprint, …

Limited data is available on the size of urban goods movement and its impact on numerous aspects with respect to livability such as emissions and spatial impact. The latter becomes more important in densifying cities. This makes it challenging to implement effective measures that aim to reduce the negative …

The paper aims to identify customers' preferences toward last-mile delivery in e-commerce in Poland and Brazil and diagnoses the drivers and barriers to implement solutions for sustainable last-mile delivery. In order to achieve this aim, a survey was conducted among e-customers in Poland and Brazil, …

In the last few years, online shopping has been increasing rapidly. Optimising the sorting processes in E-fulfilment centres, combined with direct parcel delivery from the E-fulfilment centres to the close-by customers has not been widely studied in a quantitative manner. The main objective is to show …

The developments in city logistics are leading to an increasing number of smaller, time-sensitive deliveries. The parcel market has consistently grown over the past decade, with emerging business models such as ship-from-store (both B2C and B2B) and quick commerce. Moreover, companies are increasingly …

Research finds that the global market value of cargo bikes will hit 2.4 billion euros by 2031. Analysts with Future Market Insights assessing the growth of cargo bikes have placed the parcel courier industry as a key buyer of electric cargo bikes, forecasting that 43 per cent of sales could go to this …

In the Netherlands, as in many other densely populated countries, home delivery is the dominant way of delivering online ordered parcels. This is mainly because big retail companies offer this delivery option for free. Due to the expansion of e-commerce, home delivery that typically makes use of diesel …

Het doel van dit onderzoek is het creëren van een goedgekeurd en bruikbaar adviesrapport rondom het IT-change processen veranderingen binnen de IT-afdeling van DHL Parcel Benelux. Hiermee kunnen de werkwijze van het IT-change proces van de twee IT-afdelingen in kaart worden gebracht. Dit inzicht biedt …

This book examines change processes and the challenge of ambidexterity in military organizations. It discusses how military organizations can better adapt to the complex, and at times chaotic, environments they operate in by developing organizational ambidexterity. The authors identify various multiple …

The Netherlands is generally regarded as a bürgerliche Gesellschaft disinclined to violent behaviour. A society that, moreover, had escaped the Urkatastrophe of 1914–1918, which had shocked and shaped Europe so profoundly. To explain the relatively peaceful nature of the Dutch society and its non-military …