the role of higher education in fostering young professionals’ global competence

Purpose As a step toward more firmly establishing factors to promote retention among younger employees in the hospitality industry, this study aims to focuses on fun in the workplace (fun activities, manager support for fun and coworker socializing) and training climate (organizational support, manager …

Hoger onderwijsinstellingen investeren vaak fors in studentenmobiliteit en andere internationaliseringsactiviteiten die de ontwikkeling van interculturele competenties bij studenten moeten bevorderen. De verwachte meerwaarde van zulke projecten wordt vooral uitgedrukt in termen van carrièreperspectief, …

This dissertation increases our insight into the role of the service employee’s intercultural competences in the service to culturally diverse customers. Investigating the effect of the intercultural competences of service employees is of major importance because, as a consequence of globalization, the …