The Brains4Buildings project aims to develop methods to design new smart building climate management systems that, among other things, reduce energy consumption, increase comfort and respond flexibly to user behavior. We set out to develop design guidelines to help B4B stakeholders when designing innovative …

We present an industry use case in which we discuss the practical use of a formal list of definitions. The list of definitions will be used as a basis for a knowledge graph that will serve knowledge panels when interacting with information in the company and that will help improve question answering …

In this abstract we describe a computational approach for detecting discursive patterns in social media. Newsrooms of municipalities and public organizations such as the police follow public debate on social media to be aware of and prepare for local and global issues and rumors. The onset of these issues …

Many product innovations can benefit from being more adaptive to their environment. Learning adaptive behavior can be time sensitive and complex. For that purpose we created a simulation environment with a reinforcement learning component for developing simple adaptive products. The environment models …

The Dutch government believes that clarity and accessibility of texts are important (for example, the “Direct Duidelijk” initiatives), and many organizations are working hard to improve their communication. Being able to understand and use these texts is essential for citizens to handle their affairs …

This paper describes a mixed method research conducted by three different research groups on the same corpus of government text documents. The paper first addresses the need for this research, then the different methods and their strengths. Finally, the results are summarized, with a short example and …

Begrijpelijkheid van overheidsteksten staat al decennialang op diverse agenda’s. Zo investeerde de overheid in allerlei verbeterprojecten, tools en kritische kwaliteitscontroles door bijvoorbeeld de Nationale Ombudsman. Alom bekend is de Belastingdienst, die de begrijpelijkheid van brieven wilde verbeteren …

On behalf of the Ministry of the Interior and Kingdom Relations and the Taalunie, the University of Utrecht and the Arnhem-Nijmegen University of Applied Sciences have jointly measured the comprehensibility of government texts. The unique aspect of this study is the combination of three methods: automatic …

Healthcare organizations collaborate, share knowledge, and need to be accountable to each other. Therefore, healthcare organizations manage a dynamic information system landscape. Enterprise Architecture (EA) is a management tool for aligning these landscapes to the primary information needs that healthcare …