Miller, Le Breton-Miller and Scholnick (2008) summarize and discuss two major perspectives constructed from the literature on family owned businesses (FOBs): stewardship and stagnation theory. In this paper the stagnation theory is being put to the test on Dutch small/medium enterprises (SMEs). According …

Many companies tailor their communication and interaction with customers by segmenting them into channel usage groups. This study argues that simply focusing on channels has limited effectiveness as increasingly customers today use multiple channels, the online channel contains many different forms, …

Author supplied, from ACM website: Architectural patterns are a helpful means for designing IT architectures, as they facilitate re-using proven knowledge (good practices) from previous exercises. Furthermore referencing a pattern in an architecture model helps improving the understandability of the …

The complexity of Information Technology (IT) is increasing; so are customer expectations. Consequently it is not easy for especially small and medium enterprises (SMEs) to keep track of all IT-developments, let alone leverage them in business operations with the aim to satisfy increasingly demanding …

Author supplied: Based on the Enterprise Architecture Value Framework (EAVF) - a generic framework to classify benefits of Enterprise Architecture (EA) - a measurement instrument for EA benefits has been developed and tested in a survey with 287 respondents. In this paper we present the results of this …

Een verkorte bijdrage voor NIOC 2015, gebaseerd op een artikel uit 2014 over Informatiearchitectuur.

Recently, there has been an increase in interest for the integration of insights from the behavioural sciences into the design process. The Persuasive by Design model aims to provide an evidence-based framework by which designers gain access to relevant theoretical insights from the behavioural sciences. …

[Voor Full text zie Link (bij abonnement) ] Er waren geen spandoeken, geen barricades, geen bedrijfsbezettingen. Journalisten kaapten de krant niet, de vakbond riep geen staking uit, er werden geen Kamervragen gesteld. Het herschikken van de Nederlandse krantenmarkt voltrok zich in gepaste stilte. PCM-Uitgevers …

Welke krachten maken dat professionals goed werken? Margreeth Kloppenburg over beroepstrots en beroepseer

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