Zocht je misschien: customer?
New Perspectives on Customer Relationships: How Relational Models Influence Customer Experience and How They Are Activated
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
Improving effectiveness of McDonalds’ self-service kiosk
Jan Sael (Student); E.J. van Weperen (Begeleider)
How to win the war for talent in the IT-City of Groningen
Hein, Antonia (Communication, Behaviour & Sustainable Society); Elving, Wim (Communication, Behaviour & Sustainable Society)
Managing innovative suppliers
Staal, Anne; Tookey, John; Seadon, Jeff; Mobach, Mark P.
Harness the Power of a Fluid Identity with 3 Simple Strategies
de Valk, Marloes
Implementing effective influencer marketing
Rowan van den Bosch (Student); Joeri Hoek (Begeleider); C. van der Wel (Begeleider); Frank Peeters (Begeleider)
A design method for data driven business models
Haaker, Timber; Groot, Wouter; Hekman, Erik; Lüdeke-Freund, Florian; Froese, Tobias
Creating a Golden Experience for Bronze Outlet
Nadeche Orie (Student)
Happy People= Happy Customers
Baig, R (Ramla) (Student)