De toekomst van Customer Experience
Harald Pol (Lid Lectoraat); Jacqueline Sant (Onderzoeker); Dies Weijschedé (Onderzoeker)
Interactive journalistic narratives: Balancing authorial, user, and technological agency
Renée van der Nat (Onderzoeker)
Leading collaborative innovation in schools
Angela de Jong (Phd)
Enhancing Service Interactions with Conversational Agents
Michelle van Pinxteren (Phd)
Influence Operations in Cyberspace
Peter Pijpers
Stepping into the Void
Monica den Boer
Family, health, and wellbeing: the lives of Chinese immigrants in the Netherlands
Cheung, Sie Long; van der Schans, Cees; Krijnen, Wim; Hobbelen, Hans
Spotless? Perceived Cleanliness in Service Environments
Vos, Martijn; Pruyn, Ad; Mobach, Mark P.; Galetzka, Mirjam; van Hagen, Mark
Fostering supportive structures for families in the neighbourhood
Rumping, Sanne (Lectoraat Jeugdzorg); Fukkink, Ruben; Boendermaker, Leonieke
Virtual community in de georganiseerde sport
Nanny Adriana Maria Wilhelmina Kuijsters-Timmers (Phd)