Door vergrijzing stijgt de komende jaren de vraag naar thuiszorg. Daartegenover staat een dalend aanbod in thuiszorgverleners door bezuinigingen. Technologische innovaties zullen dit vraagstuk moeten oplossen. In dit vierde en laatste deel van een vierluik over het project RAAK-mkb Ontwerpen voor zorgverleners …

Service design is literally the design of services. Service designers improve existing services or design completely new ones. Nothing new so far. Services have been around for centuries, and every service was conceived and designed by someone. However, service design takes a different angle; a different …

In service design projects, collaboration between design consultant and service provider can be problematic. The nature of these projects requires a high level of shared understanding and commitment, which providers may not be used to. We studied designer-provider collaboration in multiple real-life …

Purpose: The aims of this study were to investigate how a variety of research methods is commonly employed to study technology and practitioner cognition. User-interface issues with infusion pumps were selected as a case because of its relevance to patient safety. Methods: Starting from a Cognitive …

Op basis van desk research en interviews met 15 stakeholders (7 professionele zorgverleners, 5 managers/experts in de thuiszorg en 3 cliënten) is inzicht verkregen in zowel de oorzaken van de medicatieproblematiek als ontwerpkansen. Alle inzichten en kansen die in dit document worden gepresenteerd zijn …

Hospital staff frequently has to cope with complex information, unpredictable circumstances, and prompt decision making. In such an environment, even the “Gods in white” are susceptible to fatigue and error. Noncompliance with hand hygiene guidelines in hospitals is one of these errors and enhances the …

Uit het artikel: "Social media zijn alle internettoepassingen waarmee het mogelijk is om informatie met elkaar te delen op een gebruiksvriendelijke en aantrekkelijke wijze. Niet alleen informatie in de vorm van tekst, maar ook geluid en beeld worden gedeeld via social media websites. Bekende voorbeelden …

This paper describes the participatory development process of a web-based communication system focusing on disease management, particularly infection control of Methicillin-resistant Staphylococcus aureus (MRSA). These infections are becoming a major public health issue; they can have serious consequences …

In order to design effective Persuasive Technology (PT) interventions, it is essential that designers understand the multitude of factors that lead to behavioral change, rather than guessing at a solution or imitating successful techniques without understanding why. The few available PT design frameworks …