Prerequisites (AVAC-SCP) metric was developed to assess whether an organisation plans and implements activities that correspond to prerequisites for fostering a positive safety culture. The metric was designed based on an inclusive theoretical framework stemmed from academic and professional literature …

This paper utilises a methodology named “Risk SituatiOn Awareness Provision” (RiskSOAP). RiskSOAP expresses the capability of a system to meet its safety objectives by controlling its processes and communicating threats and vulnerabilities to increase the situation awareness of its end-users and support …

Communication problems are acknowledged as hazardous eventualities affecting operations negatively. However, a few systematic attempts have been made to understand the pattern of communication issues and their contribution to safety events. In this paper, we present the AVAC-COM communication model and …

Modern safety thinking and models focus more on systemic factors rather than simple cause-effect attributions of unfavourable events on the behaviour of individual system actors. This study concludes previous research during which we had traced practices of new safety thinking practices (NSTPs) in aviation …

In the frame of an on-going 4-years research project, the Aviation Academy Safety Management Systems (AVAC-SMS) metric for the self-assessment of aviation Safety Management Systems (SMS) was designed based on the Safety Management Manual of the International Civil Aviation Organization and in cooperation …

We propose and test two possible drivers of Topical Advertising (TA) success (1) temporal location of the message, and (2) temporal responsiveness of the message. By doing so, we attempt to gain a deeper understanding of TA, and the importance of temporal characteristics to leverage its success, as measured …

In the course of our supervisory work over the years, we have noticed that qualitative research tends to evoke a lot of questions and worries, so-called Frequently Asked Questions. This journal series of four articles intends to provide novice researchers with practical guidance for conducting high-quality …

Indebted documents: Empirical research on the comprehensibility of the reminder and the court summons indebt collection cases. Every day, thousands of households receive documents concerning debt collection. Unsurprisingly, these documents have a great impact on the lives of many. Do these documents …