Customer-supplier relationships are becoming more digital. However, a personal approach still seems to be a key success factor in the service journey, creating an optimal customer experience. In this research, we investigated the effects of a personal communication approach on customer experience and …

Background: The Global Leadership Initiative on Malnutrition (GLIM) created a consensus-based framework consisting of phenotypic and etiologic criteria to record the occurrence of malnutrition in adults. This is a minimum set of practicable indicators for use in characterizing a patient/client as malnourished, …

Background The Global Leadership Initiative on Malnutrition (GLIM) created a consensus-based framework consisting of phenotypic and etiologic criteria to record the occurrence of malnutrition in adults. This is a minimum set of practicable indicators for use in characterizing a patient/client as malnourished, …

The surge of smart city technology, thinking, publications and consultancy offerings is significant. This implies there is something seriously developing. But to what extent is this a new development? In this paper the case will be made that urban design has always had to include new technologies and …

With the effects of climate change linked to the use of fossil fuels, as well as the prospect of their eventual depletion, becoming more noticeable, political establishment and society appear ready to switch towards using renewable energy. Solar power and wind power are considered to be the most significant …

Background: All countries are affected by one or more forms of malnutrition. 90 Percent of chronically malnourished children in developing countries live in Africa and Asia. India accounts for more than three in ten stunted children worldwide. Recent evidence shows that one in four children in India …

The Icelandic landscape is facing increased pressure in a geopolitical situation where energy policies and increasing tourism lead to infrastructural development and ecological adaptation. Tectonic plates and glaciers create renewable Energy industries in Iceland. They rely on considerable renewable …

Engaging people through local initiatives: a discourse analysis on sustainable energy.Sustainable energy forms are seen as one viable answer to reduce global warming. Most countries are in fact struggling to reduce greenhouse gases emissions based on the premise that global warming is caused by man-made …

‘Wake up and smell the…’: a discourse analysis on bio digestion in The Netherlands. Against the backdrop of the energy sustainability objectives of 2020, a growing number of projects to generate clean energy are being initiated. However, such initiatives often meet resistance of local governments and …

Author supplied: Within the Netherlands the interest for sustainability is slowly growing. However, most organizations are still lagging behind in implementing sustainability as part of their strategy and in developing performance indicators to track their progress; not only in profit organizations …