The Travel and Tourism industry is one of the fastest-growing industries in the world and with a service economy moving to an experience economy, sustaining Guest Satisfaction and possessing a competitive advantage is crucial for organisations. The Park Plaza Westminster Bridge London is facing the problem …

As up until this point, only little attention was paid to smaller suburbs within the revitalization process of bigger cities in times of the experience economy, awareness needs to be raised towards the need of revitalization of underused places within small suburbs to hinder people from moving away. Thus …

#archtivism is a movement that strives for a world where the building industry positively impacts our society, economy and environment. To tackle the main challenges of this globalisation era, homogeneity and the climate crisis in particular, #archtivism introduces the Place Responsive Design Method, …

The continous growth of the tourism industry, the shift from a service to an experience economy and global trends such as increasing technological innovations, make hospitality performance crucial to any tourism organization. However, not all tourism players are yet understanding the significance of …

Over the last years, it has become clear that societies need to increase the adoptionrate of circular economy principles. Even though the number of circular products, services andbuilding projects is increasing, innovators obviously experience obstacles in their quest towardsa more circular economy. …

Issues of race and discrimination towards the ethnic minorities have always existed in the United Kingdom. With the initiation of the EU referendum and Brexit, these issues have increased. Following the referendum, the media published news of hate crimes against Indian and Pakistani citizens. During …

The desire for new experiences that are truly authentic has become an important mainstream in the tourism industry. The main goal of this empirical case study was twofold: 1) To determine which concept of authenticity in tourism literature is most connected to Pine and Gilmore's theory on the search …

The current Western Economy can be described as an experience economy which is focused on creating unique experiences for consumers. When emotional value is added to the experience of a product or service, consumers are willing to pay a higher price for these types of experiences than for products without …

This plan is written because the company Napco beds has taken over the brand Norma approximately one year ago after the brand declared bankruptcy. Napco beds is a company that owns different brands named Napco, Nextday and Norma respectively. The client for this plan is Norma. In 1884 Norma started with …

Over the years the industrial production was transformed by steam power in the 19th century, by electricity in the early 20th century, and by automation in the 1970s (Lorenz, et al., 2015). Today’s society is on the verge of the fourth industrial revolution, the Smart Industry. The impact of the Smart …