In this paper, we describe the development of a collaborative approach to elicit and analyse service process experience as part of a project commissioned by the Dutch Ministry of Infrastructure and Environment. We designed and deployed a model-based instrument for measuring the experiences of both the …

Today’s world of work is characterized by high performance needs and demanding work hours. In order to remain competitive, organizations seek ways to promote a healthy and motivating work design for attracting and retaining a skilful and productive workforce. The rising number of dual-earner families …

The number of displaced persons in the world has reached an exceedingly high amount. Due to conflicts and war in Syria, the number of displaced persons has increased. The European Union was not prepared for a refugee influx on this scale. Applications in The Netherlands are being delayed and the pressure …

Recently environmental education (EE) literature has been supportive of pluralistic rather than goal-oriented learning. Researchers argue that sustainability is not fixed but socially constructed and that sustainability issues should not be represented as indisputable targets. Countering this trend in …

Neoliberal discourse often conceptualizes nature in relation to its market utility and economic development. This article will address the role of metaphors in shaping neoliberal discourse in business education. The aim of this article is to reveal reasoning patterns about environmental problems and …

At the end of the nineties, many unaccompanied minor asylum seekers (UMAs) came to the Netherlands due to wars and continuing violence in the world. Many UMAs try to find a new home and ask for asylum in order to get protection. Therefore, the asylum issue has become an urgent item on the political agendas …

This paper addresses one important mechanism through which the EU tries to improve the operation of its labour markets: the opening up of national borders for free worker movement within the EU. Free worker movement is a fundamental EU right; but EU enlargement begged the question of how and when to …

Due to their limited size, many small and medium enterprises (SMEs) cannot justify full-time HR professionals in their organizations. Thus, the complex and time-consuming nature of many HR activities can result in a significant drain on existing managerial resources. Professional employer organizations …

Established out of the desire to bring humanitarian relief in man-made human disasters, such as war and other armed conflicts, international humanitarian law (IHL) prescribes the legal obligation of the conflict parties and armed forces to permit ICRC's humanitarian operations. All over the world the …

Established out of the desire to bring humanitarian relief in man-made human disasters, such as war and other armed conflicts, international humanitarian law (IHL) prescribes the legal obligation of the conflict parties and armed forces to permit ICRC's humanitarian operations. All over the world the …