This research aims to visualise the Customer Journey map for CCEP to convince the company to invest in customer experience to maintain customer loyalty and strengthen it. Furthermore, this research aims to identify any other improvements that will lead to efficiency within the hospitality department. …

Exite ICT is een IT-bedrijf dat diensten aanbiedt op het gebied van IT-infrastructuur, cloudoplossingen, cybersecurity en managed services. Exite heeft gevraagd onderzoek te doen naar de mogelijkheden om een complexe on-premise omgeving te optimaliseren dan wel migreren naar een public en/of hybride …

Despite the fact that the AdTech industry is experiencing continuous growth, losing deals in the sales process is a major challenge for Clearcode, impacting their revenue and growth potential. The main issue to be handled is customers who choose not to work with the company at all. That kind of lost …

Digitalization enables public organizations to personalize their services, tuning them to the specific situation, abilities, and preferences of the citizens. At the same time, digital services can be experienced as being less personal than face-to-face contact by citizens. The large existing volume of …

This research justification aims at explaining the importance of the local customers for Bvlgari, Place Vendôme and how to recruit and retain them. The luxury industry is very competitive and the business needs to face a stiff competition. Innovation and development are keys and therefore, the shop needs …

This research report presents the current potential expansion opportunities for Medisol in Greece and the Czech Republic. The report uses competitive analysis, market research and discussions/interviews to identify strategies for increasing sales in these markets. Medisol has long been committed to expanding …

Het orderproces van Vlaeynatie B.V. is één van de belangrijkste en tegelijkertijd misschien wel meest ondergewaardeerde processen van het bedrijf. Dit proces houdt de organisatie in beweging. Om ervoor te zorgen dat het orderproces aansluit op de explosieve groei die Vlaeynatie de afgelopen jaren heeft …

In January 2022, TieTalent released Sourcer, their active sourcing platform, intending to optimize the hiring process via the use of technology. Initial projections called for a monthly recurring revenue of CHF50,000, a sign of product market fit and a solid foundation for expanding the strategy across …

Design Thinking (DT) is a user-centered approach that supports both the development and implementation of healthcare technology. In two 2020 projects, healthcare professionals and patients used DT-tools to implement telemonitoring in hospitals and Virtual Reality (VR) in rehabilitation. DT fostered collaboration, …

Dat groei gepaard gaat met ontwrichting is niks nieuws aan de horizon. Niet elke organisatie is klaar om in korte tijd snel te groeien en groeit hierdoor letterlijk uit haar jasje! Zo ook bij Gallagher Europe die in een relatief korte tijd snel is gegroeid. Zo’n groei brengt aspecten met zich mee die …