A public sector that adequately makes use of information technology can provide improved government services that not only stimulates business development it also intensifies citizen participation and economic growth. However, the effectiveness of IT and its governance at both national as well as on …

Many refugees aspire to continue or start higher education studies in their host country. However, higher education is difficult to access for refugees due to various obstacles such as a lack of (reliable) information and admission criteria. If they manage to access higher education they experience specific …

This paper presents challenges in city logistics for circular supply chains of e-e-waste. Efficient e-waste management is one of the strategies to save materials, critical minerals, and precious metals. E-waste collection and recycling have gained attention recently due to lower collection and recycling …

Introduction: Developing sustainable health policy requires an understanding of the future demand for health and social care. We explored the characteristics of the 65+ population in the Netherlands in 2020 and 2040, focusing on two factors that determine care needs: (1) the occurrence of complex health …

An interview-study of 18 senior professionals in the Netherlands and the UK exploring how professionals in senior positions perceive (team) collaboration in the public sector and how they manage collaboration in a fast evolving, post-pandemic world of digital transformation. Framed by team theory and …

In disability research, there is an increased focus on the well-being of families with a child with a disability, also known as family quality of life (FQOL). However, the well-being of families with a child with profound intellectual and multiple disabilities (PIMD) has not yet been explored, even though …

Abstract Business Process Management (BPM) is an important discipline for organizations to manage their business processes. Research shows that higher BPM-maturity leads to better process performance. However, contextual factors such as culture seem to influence this relationship. The purpose of this …

The aim of this study was to describe patients' experiences of, and preferences for, surgical wound care discharge education and how these experiences predicted their ability to self-manage their surgical wounds. A telephone survey of 270 surgical patients was conducted across two hospitals two weeks …

Nowadays, one of the major current health risks is excessive sitting during work hours. Furthermore, the coronavirus disease 2019 (COVID-19) pandemic and the corresponding government state of emergency forced many people to work from home. These constraints carried out an important change in the lifestyle …

As a strategy to better manage the social-exclusionary impacts of overtourism, urban decision-makers in Amsterdam are looking at the physical spreading of events to better manage crowds, mobility and anti-social behaviour. Perceptions of safety, security and exclusion can vary significantly across the …