Although quality management has a long tradition and plays an important role in operational and managerial activities in organizations nowadays, it also seems to be less clear and less visible. In this paper the focus is on the rise and fall of quality management in organizations and the impact this …

Financial constraints and risk taking are two well-established determinants of firm performance, however, no research analyzes how these variables are connected in the context of a high risk environment. Using data from microfinance clients in Tanzania, we derive a novel financial constraints measure …

Globalization, accelerating technological advancements and the increasing unpredictability and demanding nature of clients have a major impact on the context in which companies operate. Companies are compelled to create a stream of innovations, both technological and organizational, in order to adapt …