This dissertation presents research on customers’ perceptions of cleanliness in service environments. The research contributes to the gap in the literature on cleanliness examined from a customer perspective, and adds to the understanding of environmental cues that influence perceived cleanliness. Part …

This collection follows anthropological perspectives on peoples (Canadian Inuit, Norwegian Sámi, Yupiit from Alaska, and Inuit from Greenland), places, and practices in the Circumpolar North from colonial times to our post-modern era. This volume brings together fresh perspectives on theoretical concepts, …

The present study aims to help universities to raise awareness about their support systems among their students during and after the COVID-19 pandemic. Both desk and field research have been applied to theories that have structured a strategy that complements the current student well-being strategy. …

This feasibility report aims to create a solid background for Savings Groups programming in Italy, Spain, Germany, Poland and the Netherlands where partner organisations of the LETS SAVEE1 project are based. This Erasmus+ funded project aims at exploring the potential of saving groups in the European …

We have come to understand our world less and less, despite the countless one-liners (and slogans) that influencers and advertising people are constantly shooting at us via social media, among other things. We can no longer describe our world - it has simply become too complex for that. HBut marketing …

Living labs are complex multi-stakeholder collaborations that often employ a user centred and design-driven methodology to foster innovation. Conventional management tools fall short in evaluating them. However, some methods and tools dedicated to living labs' special characteristics and goals have already …

The technological change during the last years changed the way of working in many industries. The use of online marketing became more important because many people can be reached effectively, independent of the place and time of destination. Sweden is a developed and forward-looking country where 96% …

Flint is het theaterhart van Amersfoort en een bedrijf waar de kernwaarden proactief, persoonlijke aandacht, plezier, theaterbeleving en lef bijdragen aan het hoge niveau van gastvrijheid. De gastvrijheid en gasttevredenheid zijn begrippen die steeds belangrijker worden in de hospitality branche. Eén …

Because it globalises (or rather, colonises), smart technology unifies. While cultural diversity is under pressure, we are approaching the world worldwide through the same streaming services and social media apps. Virtually all human cultures have been colonised by both the global language English and …

The following research justification report shows to which extent The Garage Innovation Studio needs to adapt its operations to make it a more appealing and viable replacement option for HZ students going on their minor, internship, or apprenticeship. Meeting the expectations and satisfying the needs …