The employees of Philips deal with dozens, maybe hundreds of e-mail messages, memos or other internal related messages every day. Do the employees even open all of these messages? In order to be able to see how effective the internal communication is the Consumer Lifestyle (CL) Operations department …

The objective of this research is to enable its reader to gain comprehension on what the consequences of the European Emission Trading Scheme are for the airline industry. The main research question that is answered by means of this paper is: how is the airline industry affected by the European Emission …

What would you do if you were unable to pay your rent and you were threatened with home-eviction? Would you ask you family or close friends for help, or would you prefer the professional help of a social worker? Or maybe both? What kind of support can family, friends, neighbors, offer in a situation …

This work is designed in order to provide information for Project Aware on its internationalisation process. Project Aware is a human rights organisation based in the Netherlands. This thesis investigates facts with regard to the developments of corporate social responsibility and volunteerism in Europe. …

This book is about you. Are you, as a customer, as an entrepreneur, as an individual, ready for the Internet and e-business? Do you see the possibilities and do you actually use these? Do you have an idea of where it will end? Did you ever list how the Internet changes your life as an entrepreneur? And, …

Debates about social theory and social policy are highly fragmented and unclear in subject and direction. A recognised paradigm is failing. Maybe we have to accept that social reality is not to reconstruct in social theory. But we certainly need social theorists and social theories to support citizens, …