Reflectie op klachtbehandeling in moderne organisaties tegen de achtergrond van het onderzoeksgebied: legal management & technology. Klachtbehandeling kan met digitalisering gebruiksvriendelijker en laagdrempeliger worden. Door de inzet van digitalisering vanuit burgerperspectief bij klachtbehandeling …

Kubernetes adoption has grown drastically since its release in 2014. Today, Kubernetes has become the de-facto standard to deploy and orchestrate containerized applications. Avisi Managed Environments (AME) is a cloud-agnostic platform that provides fully managed Kubernetes clusters that host mission-critical …

In higher educational institutes, much time and effort is invested in the innovation of learning designs with educational technologies. To see a return on investment, it is important to work in an evidence-informed manner by incorporating both scientific and practice-based evidence to guide design decisions, …

Behaviour Change Support Systems (BCSS), already running for the 10th time at Persuasive Technology, is a workshop that builds around the concept of systems that are specifically designed to help and support behaviour change in individuals or groups. The highly multi-disciplinary nature of designing …

Uit: M. Kraan, S. Weijers, & B. Vannieuwenhuyse (Eds.), Bijdragen Vervoerslogistieke Werkdagen 2022 (pp. 353-371). University Press Zelzate Municipalities play an important role in tackling city logistics related matters, having many instruments at hand. However, it is not self-evident that all municipalities …

This paper presents an exploration into how Northern-based development NGOs might change into digital social entrepreneurs while using the Internet or social media for their ICT for Development (ICT4D) related projects. The research explores the role of the Internet and social media in Northern-based …

Airborne wind energy (AWE) systems use tethered flying devices to harvest higher-altitude winds to produce electricity. For the success of the technology, it is crucial to understand how people perceive and respond to it. If concerns about the technology are not taken seriously, it could delay or prevent …

Kelvion refrigeration B.V is one of the world’s leading manufacturers of heat exchangers, who provide solutions for almost every industrial application imaginable, working in an engineer to order fashion to provide the customers with the utmost ability to customize their products. In theory, 9 weeks …

The municipality of The Hague has been a member of the WHO's Global Network for Age-Friendly Cities and Communities since 2015. The municipality commissioned a survey to investigate how older citizens view the age-friendliness of their city. A cross-sectional survey was conducted among a diverse sample …

This is a thesis on developing software that detects things using machine learning and computer vision algorithms. Furthermore, the application includes the use of RTDE to operate a robotic arm that can take the fruit and deliver it to a certain location.