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Empathy Competencies and Behaviors in Professional Communication Interactions

M. Fuller; Menno de Jong; Elanor Kamans; Mark van Vuuren; M.V.C. Wolfensberger

Empathy is an important competence for communication professionals. This article investigates two aspects of empathy in an educational setting: the validity of self versus other assessments and the manifestation of empathy in communicative behaviors. Communication students were given a mediating role …

2023-01-03Opvoeding & OnderwijsArtikel

Empathy Competencies and Behaviors in Professional Communication Interactions:

Fuller, Melissa; de Jong, Menno; Kamans, Elanor (Talent Development In Higher Education And Society); Wolfensberger, Marca; van Vuuren, Mark

2023-01-03AlgemeenArtikel

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Empathy Competencies and Behaviors in Professional Communication Interactions

Empathy Competencies and Behaviors in Professional Communication Interactions:

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