Integration Of E-Service Quality, Customer Satisfaction And Technology Acceptance
André van Frederici; Pascal Ravesteijn (Lector); Benny de Waal (Lid Lectoraat)
Web self-service and technology accptance: a case study
André van Frederici; Pascal Ravesteijn (Lector); Benny de Waal (Lid Lectoraat)
Dynamic data quality management framework using issue tracking systems
M.S. Bargh (Lector); Jan van Dijk; R. Choenni (Lector)