This viewpoint article explores the potential of multistakeholder participatory scenario planning (PSP) as a tool to foster a sustainable visitor economy in underprivileged neighbourhoods. Feijenoord, a district in Rotterdam, is such an area. While the visitor economy offers economic benefits, it can …

How to navigate your way through an era that is increasingly referred to as an era of poly-crises, where disparate crises interact in such a way that the overall impact far exceeds the sum of each part (WEF, 2023)? Some of the social, environmental and security risks described in the 2023 World Economic …

In an era of rapid technological advancement, artificial intelligence (AI) has emerged as a revolutionary force, reshaping industries and redefining human interactions with technology. The tourism sector, known for its dynamic nature and customer-centric focus, stands at the forefront of this AI-driven …

Our planet’s weather patterns are changing, plastic pollution is increasing, economic volatility and social inequality are rising globally, and supply chains are becoming more unstable due to the overuse of vital resources. With its global reach and influence, the hospitality industry has the potential …

As a strategy to better manage the social-exclusionary impacts of overtourism, urban decision-makers in Amsterdam are looking at the physical spreading of events to better manage crowds, mobility and anti-social behaviour. Perceptions of safety, security and exclusion can vary significantly across the …

Urban tourism increasingly focuses on the role of hospitality in cities, evolving from a means to strengthen tourism as a ‘product’, towards a focus on tourism as an opportunity for revitalization and transformation of destinations. In this context, cities are considered dynamic communities in which …

In a matter of weeks last year, discussions regarding tourism in cities changed from how to deal with overtourism to how to deal with ‘no tourism’. Shortly thereafter, a great number of posts on LinkedIn, websites, and blogs highlighted how the tourism crisis that resulted from the COVID-19 pandemic …

This paper seeks to highlight underlying issues of the tourism system that have led to tourism extremes of too much or too little tourism. Five phases are recognized that reflect different ways of dealing with too much tourism over time, after which the impact of a sudden lack of tourism is investigated …

This paper examines how a serious game approach could support a participatory planning process by bringing stakeholders together to discuss interventions that assist the development of sustainable urban tourism. A serious policy game was designed and played in six European cities by a total of 73 participants, …

This thesis was written for Kenniscentrum Nelles. This company is an expertise centre for local food. Kenniscentrum Nelles focusses on bundling knowledge and experiences about local food in the Achterhoek. The company gains knowledge and insight about local food in practice and applies this in new and …