International conflict resolution increasingly involves the use of non-military power and non-kinetic capabilities alongside military capabilities in the face of hybrid threats. In this book, counter-measures to those threats are addressed by academics with both practical and theoretical experience and …

International conflict resolution increasingly involves the use of non-military power and non-kinetic capabilities alongside military capabilities in the face of hybrid threats. In this book, counter-measures to those threats are addressed by academics with both practical and theoretical experience and …

hoofdstuk 7 in Insights in Marketing Intelligence Het aantal klantcontactkanalen is sterk toegenomen. Voor bedrijven is het daarom belangrijk te begrijpen in welke kanalen hun klanten zich ophouden. Dit onderzoek moet leiden tot een beter uitgebalanceerde multichannelstrategie