The impact of a professional social robot implementation on guest perception in a hotel front office environment
Paul Werner (Student); Ronny Villanueva (Stafmedewerker)
Capturing the guest experience in hotels phase one
Marle, R.S.F. (Rienk) van (Researcher); Pijls, R. (Ruth) (Researcher); Schreiber, G.H. (Gerrit) (Researcher)