How The End-to-End Customer Experience bridges the relationship between signalling and trust in online shopping.
Cécile Sternel (Student); David Branon (Begeleider)
Omni-Channel Luxury
Lotte van Schilt (Student); Lee J. Harris (Begeleider)
Conversational Commerce
Marja Exalto-Sijbrands (Lid Lectoraat); Maarten de Jong; Tim de Koning; Axel Groothuis; Pascal Ravesteijn (Lector)
Online vs. offline shopping and the consumer in the fast-fashion industry
Valerie L. Krisman (Student); L.J. Harris
E-commerce businesses are taking customers back to the store
Flora L. Visscher (Begeleider); L.J. Harris (Begeleider); Julian D. Curpanen (Student)
Retailing in the 21st Century
Margot Jenezon (Student); L.J. Harris (Begeleider); J. Veldman (Begeleider)
When online fashion retailers “pop-up” into the real world
Peter de Groot (Begeleider); Ilona Taillade (Begeleider); Lora Iatcheva (Student)