Volunteering as a complement to formal care is important in shaping a participation society and is necessary due to increasing healthcare costs and the reduced availability of healthcare personnel. However, little is known about the mental health and factors that influence the mental health of a specific …

Background: Crisis line services, run by volunteers, offer a listening ear 24/7 to people who cannot or do not want to use professional help. Although previous studies have identified various potential stressors crisis line volunteers face, as yet a comprehensive assessment is lacking with regards to …

Crisis line services, operated by volunteers, have been proven to be effective in decreasing psychological pain and preventing suicidality. Although working at the crisis line may be rewarding, for some the confrontation with highly complex topics (i.e., suicidality, abuse, and loneliness) in combination …