This chapter “Sustainable City Logistics” explores how cities are transitioning toward more efficient, low-emission, and multimodal logistics systems. Traditional urban freight has long depended on vans and trucks, which, while essential, contribute significantly to congestion, emissions, and noise. …

This dissertation explores how Universities of Applied Sciences (UASs) can enhance the knowledge absorption capacity of Small and Medium Enterprises (SMEs) in the context of rapidly evolving technological environments. SMEs, particularly smaller ones, often struggle to adapt to emerging technologies …

How do we learn and teach amid complex societal change? ESCuela: ESC & Education shares lessons from more than a decade of Systemic Co-Design (SCD) practice in classrooms, communities, and international collaborations. Blending reflection and practice shows how learning transforms when teachers become …

This paper addresses the challenge faced by call center operators supporting family members of individuals with Substance Use Disorders (SUDs), particularly the difficulty of detecting emotional distress in callers during high-pressure interactions. We developed a lightweight, real-time Speech Emotion …

Human-centered AI must confront tensions between mutually incompatible fairness definitions and fairness requirements of algorithmic decision-making (ADM) systems. To investigate how people perceive this trade-off and how this perception can guide engineering requirements, we determine the underlying …

Seksueel grensoverschrijdend gedrag is een van de meest complexe thema’s binnen de geestelijke gezondheidszorg. Toch ontbreekt in Vlaanderen en Nederland een naslagwerk dat praktijkervaring, klinische reflectie en wetenschappelijke kennis op dit terrein samenbrengt. Dit casusboek vult die leemte. Het …

As the global population continues to age, maintaining the physical performance and independence of older adults has become a critical public health concern. Population ageing describes a simultaneous increase in the number of older adults and the growth of the oldest- old demographic, which poses substantial …

The fashion industry is among the most polluting sectors worldwide. Each year, more than 92 million tons of textile waste are generated globally, while the number of wears per garment continues to decline. In the Netherlands, on average a person owns approximately 173 clothing items, purchases about …

This chapter examines how Australian businesses operating in Singapore navigate digital transformation within the context of international operations. As digital technologies reshape the global business landscape, companies are increasingly leveraging tools such as cloud computing, artificial intelligence, …

In this co-design project, we wanted to better understand how leverage point theory could be applied to the social design field. We also wanted to develop an alternative perspective on and language for the different systemic levels design needs to tackle to contribute to societal impact and long-term …