Organizations and enterprises search for ways to exploit the vast amount of data that is produced by citizens, sensors, devices and administrative processes. Capitalizing on the produced data should be done responsibly by preventing, mitigating and managing undesired side effects such as violation of …

In 2024, the Civic Interaction Design research group, in collaboration with the Centre of Expertise Economic Transformation (CET), organized a research residency titled “What happens when the Civic Economy meets the Protocol Economy?” This initiative, led by researcher, curator, and technology strategist …

"While integrating Large Language Models (LLMs) can provide personalised, continuous feedback at scale in large courses, doing so responsibly requires technical accuracy and data privacy. In this study, we present an on-premises, privacy-preserving chatbot tutor for a university course that focuses on …

In 2030, more than 80% of the Dutch population will live in urban areas. This rapid urbanization brings significant challenges, such as air pollution, a shortage of green spaces, heat stress, and other urgent issues that threaten our living environment, but it also offers opportunities: the chance to …

Emerging technologies like artificial intelligence and augmented/virtual reality come with many ethical and societal questions. In order to develop applications based on these technologies responsibly, businesses, governments and knowledge institutions are increasingly working together, and sometimes …

Fire fighters operate in a dangerous, dynamic, and complex environment. Artificial Intelligence (AI) systems can contribute to improve fire fighters’ situation awareness and decision-making. However, the introduction of AI systems needs to be done responsibly, taking (human) values into account, especially …

Artificial Intelligence systems are more and more being introduced into first response; however, this introduction needs to be done responsibly. While generic claims on what this entails already exist, more details are required to understand the exact nature of responsible application of AI within the …

Throughout society, dialogues about Artificial Intelligence (AI) are dominated by a range of technophobic or techno-solutionist narratives. Both these narratives share a technological focus. To develop responsible AI, however, it is important to look at the systemic ecological and societal underpinnings …

Between 1 March 2021 and 30 April 2023, a consortium (consisting of in the Netherlands: the National Library of the Netherlands (Koninklijke Bibliotheek -KB), The Hague University of Applied Sciences, the Netherlands Institute for Sound and Vision in Hilversum; in Belgium: Media & Learning Association …

The challenges facing primary education are significant: a growing teacher shortage, relatively high administrative burdens that contribute to work-related stress and an increasing diversity of children in the classroom. A promising new technology that can help teachers and children meet these challenges …