This study explores legal consciousness of social workers within the framework of the 2015 Social Support Act (SSA) in the Netherlands. The aim of this law is to provide social support and care to citizens with impairments or chronic psychological or psychosocial problems, with the goal of enabling people …

Purpose Social media have become a key part of placemaking. Placemaking revolves around collaboration between multiple stakeholders, which requires ongoing two-way communication between local government and citizens. Although social media offer promising tools for local governments and public professionals …

As was argued in Chapter One, street-level bureaucrats work in roles with bureaucratic and professional characteristics. In an era of complex social problems, professionalism may be seen by street-level bureaucrats, policymakers and public managers as a foundation for delivering public policy that looks …