Collaboration in experimental learning, innovation, and transition environments such as Living Labs can be complicated to carry out in practice. Designers and design researchers are often involved in these processes based on their intrinsic emphasis on transformation of the status quo towards new ways …

The high level of digitalization of financial products and services changed the banking landscape, leading to the emergence of digital banks, or neobanks. Despite the further advancement of digitalization and the rapidly growing customer base, many digital banks left the market just a few years after …