Samenvatting

An increasing amount of cities are trying to increase civic engagement by using digital tools and platforms which gather data in a variety of ways on relevant topics within the city. Tools and platforms that focus on handling easy to fix issues on a local scale such as broken streetlights have been successfully implemented in cities already. In this paper a case study is described which aimed to retrieve data from citizens about a more complex local challenge in a neighborhood in Amsterdam. Furthermore, it has been investigated how the municipality could use the collected data as input for policy making. By making a participatory mapping mobile phone application available in a neighborhood, data was collected about places in the neighborhoods public space in which the citizens took pride and places that needed attention. This data is to be used as input for the area plan of the neighborhood. A first case-study with the application showed that even though there was low participation from the neighborhood, due to the high quality of the added data it was still valuable for the municipality.