Delight & WOW
Rechten:
Delight & WOW
Rechten:
Samenvatting
Which elements in hospitality products, services and concepts will influence customers sensitivity and are triggering for creating DELIGHT & WOW?
Is there more than ‘service, location, cleanliness, rooms/design and sleep quality? Will these value drivers change in the future (or perhaps they have already changed)?
| Organisatie | Hotelschool The Hague |
| Opleiding | Hospitality management |
| Partner | Hotelschool The Hague |
| Jaar | 2021 |
| Type | Bachelor |
| Taal | Engels |
