Why do consumers buy socially responsible products
Why do consumers buy socially responsible products
Samenvatting
This paper describes a study into consumers' reasons for buying socially responsible (SR) products, such as Fair Trade products and organic meat. As opposed to other studies, we use a qualitative approach based on 25 in-depth interviews and include several different products in the research. This leads to several new
results, such as: (1) buying SR products is perceived as an imperfect moral duty; (2) low quality of SR products is a dissatisfier, but high quality not a satisfier; (3) the attitude towards SR products is related to the reputation of charitable funds; (4) the demand for SR products is negatively related to the frequency of purchasing SR products; (5) reflection on SR products raises the demand for SR products; (6) consumers that have witnessed the social problems that SR products aim to alleviate purchase more SR products. Finally, we
find that the demand for different SR products is correlated: if a consumer buys one SR product, it is more likely that (s)he purchases other SR products as well.
Organisatie | Fontys |
Afdeling | Fontys Hogeschool Marketing en Management |
Gepubliceerd in | International Journal of Business and Social Science Vol. 2, Uitgave: 3, Pagina's: 21-35 |
Jaar | 2011 |
Type | Artikel |
Taal | Engels |