Past is prologue. Know the history of quality management to achieve future success.
Past is prologue. Know the history of quality management to achieve future success.
Samenvatting
Experts like Jouslin de Noray, Shiba and Hardjono discern three paradigms in quality management: control, continuous improvement and breakthrough. Van Kemenade argues that before being able to reach breakthrough you need another paradigm: commitment.
| Organisatie | Fontys |
| Afdeling | Fontys International |
| Gepubliceerd in | Quality Progress American Society for Qualitty, Vol. August, Pagina's: 49-52 |
| Jaar | 2010 |
| Type | Artikel |
| Taal | Engels |
