Samenvatting

From the article:

Abstract
Knowledge is essential to the product designer. It contributes to a better understanding of the difficulties in a design. With the right knowledge, design errors can be recognised in the early stage of product design, and appropriate measures can be applied before these errors escalate and delay the project. The axiomatic complexity theory, part of the Axiomatic Design methodology, can warn the designer in this process by disclosing his lack knowledge to fully understand the design. The Cynefin framework is a sense-making framework that distinguishes an organisational situation within four contexts. The state of relevant knowledge is the most important parameter to determine the actual context where an organisation, system, or design process is currently located. When knowledge is acquired, the context changes. Axiomatic Design and the Cynefin framework are applied in this paper to characterise the relation between the quality of the design and the knowledge of its designer. It is investigated if one follows the other, and how prompt that relation is. The outcome is that the quality of a design is proportional to the accumulation of applied knowledge to the product design. Therefore the quality of the design follows knowledge implementation but does not exceed the level of relevant knowledge of the designer. Knowledge should not be restricted to the designers only. Other people, e.g. production and maintenance-engineers, will also need the knowledge to take care of the product as the life cycle advances.