This study aims to identify, prioritize, and evaluate performance criteria that matter most to two key logistics stakeholders—trucking companies and receiving companies—in the context of container transportation. It further investigates how these stakeholders perceive the Connected and Autonomous Transport …

This paper addresses the challenge faced by call center operators supporting family members of individuals with Substance Use Disorders (SUDs), particularly the difficulty of detecting emotional distress in callers during high-pressure interactions. We developed a lightweight, real-time Speech Emotion …

This study evaluates the effect of gamification on the engagement and performance of first-year students in the International Supply Chain Management course at a University of Applied Sciences. Several students were exposed to the pilot of The Fresh Connection compact, a simulation game which was implemented …

Background and aim. To improve the indoor environmental quality (IEQ) in schools, the Dutch government issued a program of requirements (PoR) “Fresh Schools”. This study aims to determine the effect of adopting class A (high IEQ) or B (moderate IEQ) of this PoR on students’ comfort and performance. Requirements …

Background and Aim. Developing green campuses anticipates to contemporary environmental and health challenges by enhancing biodiversity with green spaces and promoting well-being through outdoor education and active pathways. Inspired by The UN Sustainable Development Goals (SDGs), this paper highlights …

Background and aim. Research highlights that poor workspace variety, poor zoning, and limited personalization can reduce comfort, privacy, and focus in hybrid environments. This study aims to anticipate these challenges and to develop and evaluate participatory design interventions for user-centred, …

Background and Aim. Many patients experience anxiety during hospitalization. Hospital environments can support patients with the mitigation of anxiety. The aim of this study was to gain a better understanding of which design elements can affect sense of control, social support, and positive distraction, …

Business model innovation is essential to drive the systemic change required for a new economy. The Sustainable Development Goals (SDGs) provide focus and direction towards this transition. For companies in the agriculture and horticulture sectors, SDG 12, Responsible Consumption and Production, is …

Within Human Activity Recognition (HAR), there is an insurmountable gap between the range of activities performed in life and those that can be captured in an annotated sensor dataset used in training. Failure to properly handle unseen activities seriously undermines any HAR classifier's reliability. …