High actual turnover rates in Dutch travel industry in combination with demographic changes in the workforce, may have consequences for economic sustainability for Dutch travel companies. A previous study has shown significant differences in the psychological contract of generations in the workplace …

In this report, the topic of loyalty programs in a franchise business model will be discussed with the analysis focusing on the situation at Mexx International. Currently, there is one centrally run program, Mexx Connect, in the company's most important markets in Western Europe. However, in Region 3 …

In dit onderzoek staat de onderzoeksvraag centraal: is het mogelijk tot een consensus-based document te komen voor dramatherapie met angststoornissen? Dit onderzoek is een vervolg op een ontwikkelingsonderzoek uit 2005 waarin ik het fasenmodel van Emunah aanbeveel voor dramatherapie bij angststoornissen. …

Libya and Bulgaria have been actively involved in mutually beneficial political and trade relations in the past. These were based on the numerous agreements established notably between the two leaders - Muammar Gaddafi and Todor Zhivkov and their totalitarian regimes. The two dictators took the bilateral …

Experts like Jouslin de Noray, Shiba and Hardjono discern three paradigms in quality management: control, continuous improvement and breakthrough. Van Kemenade argues that before being able to reach breakthrough you need another paradigm: commitment.

It is often said that European companies must stop trying to compete on price and concentrate more on developing products and services that offer customers and users a high level of added value. Design is an indispensable tool for such development and innovation, and this is why the findings of this …

Nadat de mogelijke onderwerpen vanuit de stage duidelijk waren ben ik mij in beide onderwerpen gaan verdiepen. Zowel in de mogelijkheden binnen deze onderwerpen voor mijn scriptie als welke van de twee onderwerpen ik het meest interessant vond voor mijn scriptie. Bij IDDT merkte ik dat PMT mogelijk gemakkelijk …

This article reports on qualitative research among 48 social professionals, managers and policymakers and their perceptions of activating citizenship, social work roles and responsibilities, carried out in Utrecht and Tartu. Professionals from both countries agreed to the idea of activating citizenship …

An authentic learning environment full of meaningful ‘pearls of inspiration’ for initiators, students and education experts. Working paper 2009.

In 2000 the European Union (EU) signed the Millennium Development Goals (MDGs), a United Nations (UN) policy in order to reduce poverty until 2015 by half compared to the figures from 2000. The EU is fully committed to the achievement of these internationally established MDGs which aim to end poverty …