In 2024, the Civic Interaction Design research group, in collaboration with the Centre of Expertise Economic Transformation (CET), organized a research residency titled “What happens when the Civic Economy meets the Protocol Economy?” This initiative, led by researcher, curator, and technology strategist …

A chatbot’s design affects how customers perceive its competence and usefulness, both significant predictors of technology acceptance. The preferred design principles vary with the customer’s emotional state and personality, making it unrealistic to come up with a static design that serves everyone. …

Discussion of how algorithmic affordances in educational recommender systems can help create responsible AI, but how they also potentially introduce new ethical problems

Biophilia, while often seen as a fashionable concept in design and architecture, goes well beyond being just a fad; rather, it is a necessity driven by deep human and ecological needs. In an era of rapid urbanization and increasing lifestyle-related health problems, as well as climate change and declining …

In this thesis, we focus on developing behaviours for socially interactive agents (SIAs). The context in which the agent is used is a self-regulated learning system for children. We focus on personalising learning objectives and interaction content within an intelligent tutoring system (ITS). We envision …

People with dementia can benefit from listening to music in their daily lives, but may have limited access to music due to difficulties in product use and loss of initiative. Addressing these challenges is therefore critical in design for people with dementia. Previous work introduced inviting as a design …

The main objective of this dissertation is to examine, both theoretically and empirically, the specific requirements of a blended learning instructional model aimed at facilitating higher education adult-learners into online interaction. Three objectives were formulated: Objective 1: to investigate adult-learners’ …

Both within the Netherlands and beyond, young people often start their formal foreign language (FL) education just as they reach adolescence. Speaking the FL in class can be intimidating, and this challenge is often exacerbated as teachers lack ready access to engaging speaking activities. In language …

ME, WE & US is the motto for research into residential high-rises in correlation with social isolation, targeting theories and spatial design strategies to improve human interaction. A close examination of the work by Gehl into life between buildings, by Hall about space zones, and Van de Wal ‘s ‘privacy …

A goal of science education is for students to develop scientific literacy. Scientific literacy involves the acquisition of factual scientific knowledge and the ability to assess the credibility of scientific assertation. Furthermore, students should be able to include ethical considerations. Realising …