Planning of transport through inland shipping is complex, highly dynamic and very specific. Existing software support is focusing on road transport planning and/or is merely a visual representation of shipments to be manually assigned to particular vessels. As a result inland shipment planning is time-consuming …

Energy management and carbon accounting schemes are increasingly being adopted as a corporate response to climate change. These schemes often demand the setting of ambitious targets for the reduction of corporate greenhouse gas emissions. There is however only limited empirical insight in the companies’ …

The current paper investigated age-related differences in the relations of psychological contract breach with work outcomes over time. Based on affective events theory, we expected job satisfaction to mediate the longitudinal relationship of contract breach with changes in job performance. Moreover, …

The current paper investigated age-related differences in the relations of psychological contract breach with work outcomes over time. Based on affective events theory, we expected job satisfaction to mediate the longitudinal relationship of contract breach with changes in job performance. Moreover, …

The aim of this research was to gain evidence based arguments for the use of the scoring rubric for performance assessment of information literacy [1] in Dutch Universities of Applied Sciences. Faculty members from four different departments of The Hague University were interviewed on the ways in which …

De opdracht betreft het beschrijven van de huidige ITIL processen (incident management, problem management e.d.) en verbetering inventariseren en implementeren. Het doel van de afstudeeropdracht is inzicht krijgen in de huidige processen en werkprocedures die ten grondslag liggen aan de ICT servicedienst, …

Dit onderzoek is verricht voor de servicetak van Fisher Valves Europe, businessunit van Emerson Process Management. De diensten van de servicetak omvatten het installeren, onderhouden en het leveren van (reserve)onderdelen in de Europese olie- en gasindustrie. In Europa bestaan vier service centers welke …

Purpose: This paper aims to define the influence of the physical and social dimensions of the work environment on knowledge productivity of academics in Dutch Universities of Applied Sciences.Design/methodology/approach: Literature review; a multiple case study based on literature review (6 cases); a …

Er is een nieuwe NEN-norm, namelijk de NEN-EN 15221. Er is onderzocht wat deze 6-deligeserie van de NEN-EN 15221, en voornamelijk de NEN-EN 15221-3, voor het Facilitair Bedrijf van het azM (FB) kan betekenen. De NEN-EN 15221 biedt facilitaire organisaties in Europa houvast om de organisatie op diverse …

Dit artikel bespreekt de relatie tussen organisatiecultuur en performance management. De auteurs stellen dat gedrag niet op zichzelf staat, maar wordt gevormd door onderliggende waarden en overtuigingen. Om performance management in de praktijk succesvol te laten zijn, moet het worden opgenomen in de …