BACKGROUND: The quality standards of the Dutch Society of Intensive Care require monitoring of the satisfaction of patient's relatives with respect to care. Currently, no suitable instrument is available in the Netherlands to measure this. This study describes the development and psychometric evaluation …

This report is written for Barning Telecommunicatie. The goal of this research is to gain insights into the level of customer satisfaction for Barning Telecommunicatie and to come up with an advice on how to improve customer satisfaction. Background information Barning Telecommunicatie is an independent …

Abstract—A survey about radiation protection in pediatric radiology was conducted among 22 general and seven children’s hospitals in the Netherlands. Questions concerned, for example, child protocols used for CT, fluoroscopy and x-ray imaging, number of images and scans made, radiation doses and measures …

Introduction This report presents a conducted customer satisfaction research commissioned by Holiday Inn Leiden. The contractor wanted to know whether if the expectations of the Leisure-guests relate well on the final experiences. Holiday Inn Leiden was interested to conduct a research among the group …

An improved Preventive Maintenance (PM) process has been created for Shell Pernis. The improved process has closed the loop of Maintenance Execution and Reliability Engineering. Added feedback loops and control points secured continuous improvement of PM plans. This made the process an end-to-end process. …

Het onderzoek “SOC 2: toepassing en uitvoering” is uitgevoerd in opdracht van AuditConnect B.V.SOC (Service Organisation Control) 2 is een assurancerichtlijn ontwikkeld in Amerika, gericht op het verstrekken van een redelijke mate van assurance over de beheersing van uitbestede IT-processen. De richtlijn …

Dit rapport komt voort uit een onderzoek naar het rapporteren van belangenconflicten door in Nederland publiek aangeboden beleggingsinstellingen. Het rapport is geschreven door Razia Gül en is uitgevoerd in opdracht van Solutional in de periode februari tot en met juni 2016. Als gevolg van de financiële …

Sport, Physical Education And Coaching in Health (SPEACH) project. Main goal of the Sport Physical Education And Coaching in Health Project (SPEACH/Erasmus+ 557083-EPP-1-2014-1-NL-SPO-SCP) is to increase awareness and behavioural change in sport professionals and European citizens towards an active and …

Presentation Eurashe conference Lisbon 17-04-2015 For institutional management, head of programmes, teaching staff, researchers, quality assurance managers, business representatives from all over Europe. Regional cooperation: Healthy Ageing in the Northern Netherlands: applied research and regional …