Print.com is an international printing company with offices in the Netherlands, Belgium, France and Germany. With over 200 employees who work in several departments: Crew Control, Ground Control, Finance, Supply Chain, Customer Journey, Frequent Flyers, Co-Creation, Brand & Concept, and Tech. I am part …

Deployment and management of environmental infrastructures, such as charging infrastructure for Electric Vehicles (EV), is a challenging task. For policy makers, it is particularly difficult to estimate the capacity of current deployed public charging infrastructure for a given EV user population. While …

This thesis is the result of the graduation phase of the HBO-ICT: Soft-ware Engineering bachelor degree by Thymo van Beers. A researchproject was conducted at BauWatch lasting 20 weeks. Bauwatch pro-vides outdoor security throughout Europe using thousands of cam-eras. The goal of this thesis is to design …

Animal burrows create discontinuities on the body of earthen levees that under certain circumstances can threaten their structural integrity through hydraulic alteration and surface erosion. Although it is a virtually established fact that discontinuities can undermine the structural integrity of levees, …

The goal of this research is not to elaborate on the biodynamic aspect of the project, but to underpin the reasons why certain decisions are made whilst tracing the evolution of decisions throughout these past months. Therefore, this research retraces the evolution of the food system with a Political …

In the framework of the research activities supported by SESAR JU, dedicated research stream is devoted to investigation of integration of Air Traffic Management (ATM) and aviation into a wider transport system able to support the implementation of Door-to-Door (D2D) travel concept. In this framework, …

The purpose of this paper is to gain deeper insight into the practical judgements we are making together in ongoing organizational life when realizing a complex innovative technical project for a customer and so enrich the understanding of how customer orientation emerges in an organization. The outcome …

OOS Energy Rig Management Services B.V is specialized in reactivating stranded assets. OOS Energy is mainly involved in oil and gas extraction. As rig manager OOS Energy is the connecting link between rig owner and Oil Company. The Semi-Submersible Drilling Rig Frida 1 is one of the rigs currently managed …

This thesis project was carried out for Accres. In previous years, Accres conducted customer satisfaction surveys on an occasional basis. In the customer satisfaction surveys the main focus was on the hard side of the service quality. That is why Accres requested an additional research on the soft side …