Over the past few years, the rapid development of artificial intelligence, the huge volume of data available in the cloud, and machines’ and software’s increasing capacity for learning have prompted an ever more widespread debate on the social consequences of these developments. Autonomous cars or the …

Recently, a new marketing trend has entered the market. This new software is called marketing automation. It consists of using different marketing tools put together and thereby aiming to collect and analyse all data from an input database. Marketing automation provides organizations the opportunity …

The rise of smart technologies has created new opportunities to support blind and visually impaired persons (VIPs). One of the biggest problems we identified in our previous research on problems VIPs face during activities of daily life concerned the recognition of persons and their facial expressions. …

During the peacekeeping operations in the 90s of the last century it became clear that the military instrument alone could not bring the solution, other actors were also required to solve the multidimensional problems. This meant that in addition to soldiers a range of actors in the crisis regions …

Zizerones is a start-up company that currently develops a Software as a Service (SaaS) called Guidango for tour guides and companies that operate within Spain’s tourism sector. This report has been written to facilitate recommendations on the communication between Guidango and its clients on social media. …

The development of the World Wide Web, the emergence of social media and Big Data have led to a rising amount of data. Infor¬mation and Communication Technol¬ogies (ICTs) affect the environment in various ways. Their energy consumption is growing exponentially, with and without the use of ‘green’ energy. …

eVision Industry Software develops applications for companies in the oil and gas industry that are used for the creation of permits-to-work, improvement of site safety, and control and analysis of health and environment issues. The business has grown fourfold over the last two years, due to global contract …

This graduation assignment is aiming at finding a solution for a problem posed by Forrester Research. The company has many followers on Twitter, but they are not sure who these people are, and how to interact with them. More importantly, the company wants to know how to define its target audience, and …

Open design appears as one in a row of similar expres - sions of ‘open X’ – open access, open data, open knowl - edge, open hardware – most of which were coined in the early years of this century and modelled after ‘open source’ in software. They denote a departure from presumably ‘closed’ practices …

Learning and acting on social conventions is problematic for low-literates and non-natives, causing problems with societal participation and citizenship. Using the Situated Cognitive Engineering method, requirements for the design of social conventions learning software are derived from demographic information, …