Currently, Delicatezze d'Italia is one of the biggest Italian wholesalers in The Netherlands (third largest with a market share of 15%). Considering that Delicatezze d'Italia delivers the majority of its products to clients in the Randstad, the Italian wholesaler is interested in expanding its business …

In this study we analyze a large dataset of Facebook activities of local restaurants in Amsterdam, Houston, London and New York. Doing so gives broad insights in their Facebook usage and the communication patterns between them and their costumers. The dataset is quite rich and the presented statistics …

This thesis intends to find out how CityFilm can export its concept successfully in order to enter a new market. CityFilm is a small Dutch media marketing company that successfully creates promotional destination videos of cities, presenting them worldwide to the wealthy customer through professional …

A cappuccino is prepared by adding about 50 mL frothing, foaming milk to a cup of espresso. Whole milk is best for foaming and the ideal milk temperature when adding it to the espresso is 65 °C. The espresso itself may be warmer than that. During the heating the milk should not burn, as that would spoil …

Social media are rapidly becoming a viable way of service marketing and customer engagement in the hospitality industry. Facebook, for instance, allows restaurants to publish information, multimedia content and engage with their customers e.g., to answer questions or learn about their preferences. Being …

1e alinea column: De grote beweging via ketenomkering naar customer self care en bottom-up self assembled teaming is zich snel aan het voltrekken. De klant neemt het initiatief en Tofflers prosumership wordt zichtbaar. Het aantal business voorbeelden wordt snel groter, al gaat het om je auto zelf samenstellen, …

Afstudeeronderzoek naar het psychologisch contract van verschillende generaties werknemers binnen de sectoren 'restaurants 'en 'drankverstrekkende bedrijven 'Artikel studenten Hoger Hotel Onderwijs. Beoordeling: 8.

Onderzoek naar het meest geschikte cateringconcept voor het toekomstige bedrijfsrestaurant in het HagaZiekenhuis locatie Leyweg. Onderzoeksvraag is op welke wijze kan het personeelsrestaurant en de restauratieve voorzieningen voor de bezoekers op een zodanige wijze geïntegreerd worden dat er een optimale …