Seamless design is an important dogma of dataism. Without unpredictable behaviour, however, there’s no data to retrieve. A wholly predictable future is just a continuous present, a tyranny of choices on offer.

The topic of this bachelor thesis is a market research of the German returns behaviour in order to find out how companies in the online trade can best prevent customers from returning the ordered article. Returns are and remain an important part of the business model in online retailing. Without the …

Purpose – Self-efficacy has often been found to play a significant role in healthy dietary behaviours. However, self-efficacy interventions most often consist of intensive interventions. The authors aim to provide more insight into the effect of brief self-efficacy interventions on healthy dietary behaviours. Design/methodology/approach …

Introduction: Sustained high compliance with hand hygiene prior to patient contact in a neonatal intensive care unit (NICU) could reduce the spread of pathogens and incidence of bloodstream infections of preterm infants. These infections are associated with high mortality, morbidity and additional costs. …

BACKGROUND & AIMS: Although up-to-date definitions for nutrition assessment integrate behavioural components, it is not clear what behavioural components are to be assessed. Since behavioural modification is linked to effective therapeutic dietetic interventions, assessing behaviour and factors influencing …

Inzicht krijgen in de verwachtingen en ervaringen van de doelgroep tijdens de online zoektocht naar een huurwoning. Op basis van dit inzicht wordt een adviesrapport opgeleverd waarin naar voren zal komen op welke manier de klantbeleving positief beïnvloed kan worden.

Modern safety thinking and models focus more on systemic factors rather than simple cause-effect attributions of unfavourable events on the behaviour of individual system actors. This study concludes previous research during which we had traced practices of new safety thinking practices (NSTPs) in aviation …

WUA is een Nederlandse organisatie die actief is op de internationale markt voor het benchmarken van online customer journey’s. WUA onderzoekt welke stappen een consument neemt om online een product te kopen. De organisatie vergelijkt de online customer journey van verschillende organisaties in een industrie. …

Introduction: A space’s atmosphere is an important factor in how that space is experienced. In fact, festival visitors consider the atmosphere as the most important factor in how they experience a festival (Van Vliet 2012). Atmosphere is also what distinguishes physical shops from online web shops (Van …

There is an urgent need to curb emissions and mitigate climate change, and this fight requires a change in teenagers’ attitudes. In search of new approaches targeting youth, online games are seen as a promising tool for communication and education. Using the serious game 2020 Energy as a case study, …