This report is written for Barning Telecommunicatie. The goal of this research is to gain insights into the level of customer satisfaction for Barning Telecommunicatie and to come up with an advice on how to improve customer satisfaction. Background information Barning Telecommunicatie is an independent …

The next generation fulfilment centres are large logistic properties that respond to the growth of business to consumer e-commerce. To respond appropriately, these custom-made properties have to provide an optimal environment aligned to the e-retail strategy to generate as much productivity, cost reduction …

This research was commissioned by HA! Marketing, an independent internet marketing agency based in Rotterdam. HA! Marketing supports small retail businesses. They implement both executive and advisory work relating to internet marketing for these companies. HA! Marketing discovered that for their target …

Bagels & Beans is a very popular franchise in the Netherlands with almost over 60 lunchrooms. It has a very simple and innovative concept. The managers of the five Bagels & Beans lunchrooms in The Hague where wondering why it has been a success since the beginning. The research question is: “What are …

© 2016, © Emerald Group Publishing Limited. Purpose – Despite their growing popularity among organisations, satisfaction with activity-based work (ABW) environments is found to be below expectations. Research also suggests that workers typically do not switch frequently, or not at all, between different …

BACKGROUND: Work schedules contribute substantially to the health and well-being of nurses. Too broad typologies are used in research that do not meet the current variety in work schedules. OBJECTIVE: To develop a newtypology for nurses' work schedules based on five requirements and to validate the typology. …

Today’s world of work is characterized by high performance needs and demanding work hours. In order to remain competitive, organizations seek ways to promote a healthy and motivating work design for attracting and retaining a skilful and productive workforce. The rising number of dual-earner families …

Author supplied from the article: ABSTRACT Increasing global competition in manufacturing technology puts pressure on lead times for product design and production engineering. By the application of effective methods for systems engineering (engineering design), the development risks can be addressed …

Activity-Based Working (ABW) is supported by work environments that combine hot-desking with a variety of workplaces, designed to support different types of activities. While the advantages of these work environments in terms of efficiency are undisputed, their effectiveness with respect to job performance …

Purpose – In many organizations, a major part of the daily activities is perceived as concentrated work (53% in this study). Hence, a lack of privacy at the workplace may be considered as a serious environmental stressor. Activity-based work environments usually provide non-assigned private rooms, to …