In de afgelopen jaren hebben technologische ontwikkelingen de aard van dienstverlening ingrijpend veranderd (Huang & Rust, 2018). Technologie wordt steeds vaker ingezet om menselijke servicemedewerkers te vervangen of te ondersteunen (Larivière et al., 2017; Wirtz et al., 2018). Dit stelt dienstverleners …

This paper conducted a preliminary study of reviewing and exploring bias strategies using a framework of a different discipline: change management. The hypothesis here is: If the major problem of implicit bias strategies is that they do not translate into actual changes in behaviors, then it could be …

Dit proefschrift beschrijft de implementatie en effecten van School-Wide Positive Behavior Support (SWPBS) in Nederland. SWPBS is een schoolbrede aanpak, ontwikkeld in de VS, die gericht is op het creëren van een positief, veilig en voorspelbaar schoolklimaat, waardoor gedragsproblemen zoveel mogelijk …

BACKGROUND: Maintaining a healthy lifestyle is important for wheelchair users' well-being, as it can have a major impact on their daily functioning. Mobile health (mHealth) apps can support a healthy lifestyle; however, these apps are not necessarily suitable for wheelchair users with spinal cord injury …

Evidence-based practice (EBP) is the integration of the current best evidence, with clinical expertise and patient values in the decision making about the care of individual patients. This concept has been widely adopted by the profession of physiotherapy. The application and practice of EBP by physiotherapists …

Background: For patients with coronary artery disease (CAD), smoking is an important risk factor for the recurrence of a cardiovascular event. Motivational interviewing (MI) may increase the motivation of the smokers to stop smoking. Data on MI for smoking cessation in patients with CAD are limited, …

Introduction Coastal locations contribute significantly to global drowning, with surfers frequently conducting rescues. This study explored the characteristics of surfers as bystander rescuers in Europe. Methods A cross-sectional online survey collected demographics (age, sex, geographical location), …

Just-in-time adaptive intervention (JITAI) has gained attention recently and previous studies have indicated that it is an effective strategy in the field of mobile healthcare intervention. Identifying the right moment for the intervention is a crucial component. In this paper the reinforcement learning …